uKnowva HRMS Login: Guide, Features, Uses, Benefits, FAQs

uKnowva is a comprehensive and modern Human Resource Management System (HRMS) designed by Convergence IT Services, offering full end‑to‑end HR automation—from onboarding and payroll to performance, attendance, e‑learning, and engagement—through a sleek, mobile‑first interface.

With over 300,000 users across 5+ countries and clients like Kotak Mahindra Bank and Mahindra Agri Business, it supports businesses of varied sizes, delivering a robust HR solution with artificial intelligence‑backed insights.

🚀 How to Log In to uKnowva HRMS

A. Accessing the Portal

• Visit your organization’s uKnowva HRMS login page, typically shared by your HR team (e.g., https://company.uknowva.com).
• Alternatively, first‑time users can sign up or request an instance via uKnowva’s main site, providing email/phone to initiate setup.
• Ensure you’re using the correct URL and secure HTTPS to avoid phishing.

B. Entering Credentials

• Input your email address or mobile number and click Go.
• On first login, use the OTP for verification, and then set your password—many instances include an initial OTP flow .
• Next logins require your username (email/ID) and password.

C. Unlocking Your Account

• If you forget your password or username, flexibly recover using the “Forgot your password?” or “Forgot your username?” options.
• The system sends an OTP to your email for verification; reset your password and regain access.
• If issues continue, raise a helpdesk ticket or email support for assistance.

D. Troubleshooting Login Problems

1. Verify internet connectivity.
2. Check credentials (caps lock/typos).
3. Confirm the correct portal URL.
4. Clear cache/cookies or switch browsers.
5. Use the Ask uKnowva chatbot for guided help.
6. Contact support via helpdesk or email.
   These steps often resolve login failures smoothly.

🛠️ Core Features of uKnowva HRMS

uKnowva’s platform blends HR functionality with social collaboration, offering modules such as:

1. Core HR Management: Central employee profiles, custom‑field data, organizational charts.
2. Leave & Attendance: Geo‑tagged virtual biometric punch‑in/out, leave applications, approval workflows.
3. Payroll & Salary Slips: Pay slip uploads, salary component visibility, expense claims.
4. Performance & Appraisal: KRA/OKR tracking, bell‑curve appraisals, performance reviews.
5. Probation & Exit Management: AI‑guided probation transitions, automated offboarding, gratuity calculations.
6. Recruitment & Onboarding: Streamlined hiring, offer letters, task automation.
7. Projects & Timesheets: Task tracking, time logging, utilization analytics.
8. Helpdesk & Workflow Automation: Ticketing, asset management, team workflows.
9. e‑Learning Management: Courses, quizzes, certifications, SCORM compliance.
10. Collaboration and Social Intranet: Feeds, polls, chat, knowledge sharing, directory search.
11. Document Repository & Calendar: Policy access, events, reminders.
12. Security & SSO Integrations: LDAP, Azure AD, role‑based access control.

🔄 Real‑World Uses

• Employees: Self‑service for leave, attendance, payslips, e‑learning, requests, and social interaction.
• Managers: Approve leaves, track team attendance, manage performance, view timesheets.
• HR Admins: Configure leave policies, run payroll, manage onboarding/offboarding, audit, analyze workforce data.
• Support Teams: Use the internal helpdesk for IT or admin requests, with quick resolution via ticketing.

🌟 Key Benefits

Benefit	Description
Unified Platform	Manages all HR and collaboration tasks centrally.
Remote-Ready	Fully functional across devices with virtual punch and mobile‑first design.
Smart Automation	Includes AI‑powered workflows—from probation alerts to appraisal cycles.
Employee Empowerment	Transparent, self‑service portal increases satisfaction.
Data Accuracy	Central logs for attendance, payroll reduce manual errors.
Strategic Analytics	Dashboard insights support informed decision‑making.
Security	SSL encryption, access control, integrations via SSO.
Scalability	Extensible through modules and extensions for evolving needs.

❓ FAQs

Q1. How do I log in for the first time?
Sign up or await your instance. Use the OTP received via email/mobile to verify and create a password.

Q2. I forgot my credentials. What now?
Choose “Forgot your username/password?” on login. You’ll receive OTP/email to recover them. If that fails, contact support.

Q3. App isn’t working. Any fixes?
Clear cache, try a different browser, or use Ask uKnowva chatbot. If issue persists, log a helpdesk ticket.

Q4. Can I clock in/out via phone?
Yes. uKnowva supports virtual biometric punch via mobile (GPS‑tagged) and desktop.

Q5. How do I access my payslip?
Navigate to the Payroll or Salary Slip section in the ESS portal or mobile app—download as PDF.

Q6. How secure is uKnowva for enterprise?
It offers SSL encryption, role‑based access, LDAP/SAML support, and is hosted via secure cloud or on‑premise.

✅ Best Practices

• Bookmark your instance URL and ensure “https” is visible.
• Enable strong passwords and periodic resets.
• Log out on shared devices and clear cache regularly.
• Keep profile info updated for password/email recovery.
• Learn using available video tutorials and documentation.
• Submit bugs or suggestions via forums or helpdesk.

🔎 Final Thoughts

uKnowva HRMS is a powerful, all‑in‑one digital workplace platform that empowers employees, HR, and organization alike. Its seamless login process, full functionality across devices, AI‑driven workflows, and collaborative tools make it not just an HRMS but a digital culture hub. From punching in via mobile to taking e‑courses, submitting helpdesk tickets, or engaging with peers, uKnowva transforms the employee experience.